Last updated 10 August 2026
This policy covers the consultation request pages Prism Wellness PLLC runs at this address. It explains what we collect when you fill in the form, what we do with it, and how to reach us about it.
When you submit the consultation form we collect only what you type into it:
Please do not send clinical details, diagnoses or any other sensitive health information through this form. A short sentence about what you are looking for is all we need. We will take the rest over the phone or in session, where it belongs.
Your request goes straight to our care coordinator so she can call you back, answer your questions and match you with a therapist. That is the only reason we collect it. We do not sell your information, we do not rent it, and we do not share it with anyone outside our practice for marketing.
These pages use Google Ads conversion tracking so we can tell which ads bring people to us. It records that a form was submitted or a phone number was tapped. It does not send Google your name, your email, your phone number or anything you wrote in the message field. You can opt out of Google's advertising cookies through your browser settings or Google's own ad settings.
If you become a client, your information moves into our clinical record and is kept under the retention rules that apply to health records in North Carolina. If you do not become a client, we keep the request only as long as we need it to follow up with you, and then we delete it.
The form is submitted over an encrypted connection, and access to the messages it generates is limited to the staff who need it to do their jobs.
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call us and we will take care of it.
This form is not monitored around the clock and it is not a crisis line. If you are in immediate danger, call or text 988, or call 911.
Prism Wellness PLLC
113 Edinburgh South Drive, Suite 130
Cary, NC 27511
(919) 230-1446